Privacy Policy

Last updated: 17 April 2026

1. Who We Are

LTL Systems Limited is the data controller for personal data processed through this website and through direct enquiries.

2. Personal Data We Collect

Depending on how you interact with us, we may collect:

• Name and job title
• Business contact details (email address, phone number, company details)
• Enquiry and project information you provide
• Technical data such as IP address, browser type, and basic website usage analytics

3. How We Use Personal Data

We process personal data to:

• Respond to enquiries and provide quotations
• Deliver contracted services and project support
• Manage business records, administration, and compliance obligations
• Improve website performance, security, and user experience

4. Lawful Bases for Processing (UK GDPR)

Our lawful bases may include one or more of the following:

• Legitimate interests (responding to business enquiries and managing client relationships)
• Performance of a contract (where services are requested or supplied)
• Legal obligation (where processing is required by law)
• Consent (where explicitly requested, such as optional communications)

5. Data Sharing

We do not sell personal data. We may share data with trusted service providers (for example, IT hosting, communications, and support services) where necessary to operate our business and website. Where third parties process data on our behalf, we require suitable safeguards.

6. International Transfers

If personal data is transferred outside the UK, we will use appropriate safeguards as required by applicable data protection law.

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, including legal, regulatory, contractual, and reporting requirements.

8. Your Data Protection Rights

Subject to applicable law, you may have rights to:

• Access personal data we hold about you
• Request correction of inaccurate data
• Request deletion of data in certain circumstances
• Restrict or object to processing in certain circumstances
• Request transfer of your data where applicable
• Withdraw consent where processing is based on consent

9. Cookies and Analytics

This website may use essential cookies and basic analytics to improve functionality and performance. You can control cookies through your browser settings.

10. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

11. Complaints

If you have concerns about our use of your data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): ico.org.uk.

12. Contact

For privacy-related enquiries or data rights requests, contact us at sales@ltlsystems.co.uk.

13. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.